Shipping & Returns

  • SHIPPING

Delivery Costs:
Ireland: €8 (plus €2 for an additional item)
Everywhere else: €10 (plus €2 for an additional item)

Everything is shipped using the national postal service, and will be transferred to the relative service in the recipients country. Each item is tracked & insured.

PLEASE NOTE THERE MAY BE DELAYS DUE TO COVID 19

  • DUTIES & TAXES

If you live outside of the European Union, custom duties and fees may apply and are the responsibility of the recipient.

Shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.

If you refuse a shipment, you are responsible for the original shipping charges, any import fees incurred on the package, as well as the cost of returning the package to me. This amount will be deducted from your refund.


  • DAMAGES

If you receive a damaged shipment please take photos of the parcel and its contents, and contact me immediately at info@nounua.com

I will replace any damaged pieces free of charge, or you will get a refund.


  • RETURN POLICY & REFUND

Once you receive your parcel, you will have 14 days from the day of reception to return a product, given that it is unused and in its original packaging.

The original shipping charges are non-refundable unless the goods are damaged or incorrect.

In case of return, it is the customer's responsibility to pay the shipping freight and provide the return label & include tracking.